Features | How are we doing
How are we doing
From the number of urgent repairs carried out on time to the number of complaints received, find out more about our performance this quarter.
How are we doing latest stories
Value for money (VfM)
Some residents received VfM training during the year and will be involved in the VfM reviews of ten of our services. The Radian Residents’ Council will then consider where to reinvest the savings made.
85% of our residents rate their rent as value for money. This is a fantastic achievement!
Other how are we doing stories
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Complaints and Compliments
We set up a team to respond to your complaints and comments,...
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Anti-social behaviour
Our target is to reach 75% satisfaction with how we deal wit...
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Resident Satisfaction
Your satisfaction with our services has risen in all areas, ...
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Annual Report
Introduction This year’s Resident’s Annual Report is av...
